Your account got stolen. Here's exactly how to get it back.
Take the free 4-question diagnostic and get a personalized recovery plan: the exact official form to file, what to write on it, and what proof to attach — for Roblox, Fortnite, Minecraft, Instagram, TikTok, Snapchat, Discord, Steam, and X.
Takes about 60 seconds. No email required. Official recovery is always free — this site just tells you exactly where to go.
How it works
Most people fail account recovery because they file the wrong form, write the wrong thing, or attach the wrong proof. We fix all three.
Answer 4 questions
Which platform, what happened, what you still control, and when it happened. That's all we need to build your plan.
Get your honest plan
An honest verdict on your case, the exact official form to file, a word-for-word message template, and the proof checklist — strongest evidence first.
File it today
The plan includes what to do in the next 10 minutes, deadline warnings (like Roblox's 30-day item clock), and what to do if support goes quiet.
The free diagnostic
Answer honestly — the plan is only as good as your answers. Your personalized plan appears right below.
The $29 Recovery Kit
The diagnostic gets you started. The kit is the full playbook — everything we researched, organized by platform, with the templates and escalation steps the free plan doesn't include.
Per-platform recovery playbooks
Exact form names and links, what to write, what proof to attach (strongest first), escalation order, honest timelines, deadline warnings, and the gotchas that get people denied.
Included in the $29 Recovery KitWord-for-word submission templates
Fill-in-the-blank messages for every platform and every situation — hacked, phished, email changed, phone changed, locked out. Short, factual, and complete: the kind of message support teams actually act on.
Included in the $29 Recovery KitProof checklists
What to gather before you file — ranked by what each platform's support team actually weighs. Includes the "gather first" rule for one-shot forms like Epic's, and what to do when you have nothing.
Included in the $29 Recovery KitEscalation order + lock-it-down checklist
What to do when support goes quiet, when to resubmit vs. when to stop, and the post-recovery checklist that keeps the attacker from walking back in — email first, one ticket, 2FA, device cleanup.
Included in the $29 Recovery Kitone-time payment — the full Recovery Kit, all 9 platforms, delivered instantly
Recovery guides by platform
In-depth, platform-specific walkthroughs. Start with the free diagnostic above for a plan built around your exact situation.
Honest answers
The questions everyone asks, answered straight.
Can you guarantee I'll get my account back?
No — and anyone who promises that is lying to you. The platform decides every case, not us. What we can do is build the strongest possible case: the right form, the right message, the right proof, filed the right way, before deadlines expire. That's what moves the needle.
Is the official recovery process really free?
Yes. Every platform's official recovery is free. Anyone charging you for "recovery services" is a scammer — support teams never initiate contact via DM and never ask for money. That's exactly why our $29 kit covers the process, not access: you're paying for the playbook, templates, and escalation order, never for the filing itself.
Someone is messaging me offering to recover my account. Is it real?
No. Support teams never contact you first — not via DM, Discord, email, or anywhere else. Anyone reaching out to "help recover" your account is running a scam, usually asking for your password, a code, or payment. Ignore them and only use the official forms linked on this site.
How fast can I get my account back?
It varies by platform. Instagram can be minutes if you still have email or phone access. Epic states outcomes within 48 hours. Microsoft's recovery form typically gets a response within about 24 hours. Discord tickets take 1–3 business days for an initial response. Roblox cases commonly take 1–3 weeks. X is slow and variable — no honest timeline exists.
I have no receipts, no original email, nothing. Is it hopeless?
It's an uphill battle, but not always hopeless. Support teams can sometimes verify from records you can't see — old passwords, creation dates, devices, activity history. The kit has a full section on recovering with nothing: what details to dig up, how to write them, and the one hard truth (for Microsoft accounts, if the attacker replaced everything, it may genuinely be unrecoverable).